SBE Ltd, Ashford, Kent
Kent Business Directory / Shopping / Electrical Goods / Mobile Phones
SBE Ltd
Unit A2, Beaver Business Park,
Beaver Road,
Ashford,
Kent,
TN23 7SH
About: SBE Ltd
OTHER LOCAL BUSINESSES:
SBE is a leading European industrial group in the electronics and telecommunications service fields. We offer comprehensive aftermarket solutions for players in the telecommunications industry and consumer electronics sector. SBE Ltd was founded in 1996 and our UK headquarters are based in Ashford, Kent. SBE Ltd is part of the SBE Group of Companies and has further bases in France, Belgium, Poland, Ireland and Canada.
Specialties:
High volume repair / service centres, Repair avoidance solutions, Grading, screening and recycling, Contact centre solutions, Online self-service customer care solutions, Reverse logistics, Web reporting tools, Complete lifecycle management (NPI, ELF, etc.)
Products:
Asset Recovery
Asset recovery is incredibly important in our business. As we deal with many devices every day, we have a strong asset recovery system in place that lets us maximise the value of unused or end of life assets. We do that either through effective reuse or divestment with the end goal of obtaining the greatest possible return from the asset.
Front End Solutions
Customers no longer have to wait for call-centres to open or to get in touch with someone with the knowledge to deal with their various problems, but instead can self-diagnose their issues with our front end solutions. We can then take their usage data and improve the tool, which in turn improves the end-user experience and effectiveness of the tool for everyone. It’s a self-perpetuating cycle that can enhance your business.
High Volume Repair Centre
Our high volume repair centres allow us to repair devices efficiently. We understand that businesses and customers need their devices repaired as soon as possible to their highest degree. Business brand image is build upon their services to customers, and the repair process is the core of that service. Our repair centres have the latest tools and allow us to cure most problems as soon as they are uncovered.
Reporting Tools
At SBE, we realise that businesses and companies need detailed feedback on their customer service solutions. We believe that our reporting tools can provide this feedback in an attractive way that makes business sense to you and your brand. We can represent data in its raw form, or through easy to digest reports with graphs and important analysis about your customer service solutions.
Specialties:
High volume repair / service centres, Repair avoidance solutions, Grading, screening and recycling, Contact centre solutions, Online self-service customer care solutions, Reverse logistics, Web reporting tools, Complete lifecycle management (NPI, ELF, etc.)
Products:
Asset Recovery
Asset recovery is incredibly important in our business. As we deal with many devices every day, we have a strong asset recovery system in place that lets us maximise the value of unused or end of life assets. We do that either through effective reuse or divestment with the end goal of obtaining the greatest possible return from the asset.
Front End Solutions
Customers no longer have to wait for call-centres to open or to get in touch with someone with the knowledge to deal with their various problems, but instead can self-diagnose their issues with our front end solutions. We can then take their usage data and improve the tool, which in turn improves the end-user experience and effectiveness of the tool for everyone. It’s a self-perpetuating cycle that can enhance your business.
High Volume Repair Centre
Our high volume repair centres allow us to repair devices efficiently. We understand that businesses and customers need their devices repaired as soon as possible to their highest degree. Business brand image is build upon their services to customers, and the repair process is the core of that service. Our repair centres have the latest tools and allow us to cure most problems as soon as they are uncovered.
Reporting Tools
At SBE, we realise that businesses and companies need detailed feedback on their customer service solutions. We believe that our reporting tools can provide this feedback in an attractive way that makes business sense to you and your brand. We can represent data in its raw form, or through easy to digest reports with graphs and important analysis about your customer service solutions.
